For most businesses, word of mouth is a large part of getting new business. So how do you spread that word online? We like to think of reputation marketing as the digital form of Word of Mouth.
Since 88% of consumers use online reviews before they purchase local services, it is more important than ever to make sure that your digital reputation is the best it can be. However, maintaining your reputation online is more than just having a website and social media profiles. It requires frequent reviews, responding to customer questions & problems, and ensuring people read about the positive experiences.
Many businesses have trouble getting reviews from their customers, monitoring the reviews they do get, and using those reviews to help rank higher in the searches. Fortunately, this is something we have figured out.
We help businesses to generate reviews by reaching their customers when and where they are most likely to write about your company. Whether it’s through email or a text message, we make sure that your customers are reviewing the sites that matter the most to your company. That means industry specific sites alongside the big ones like Google and Facebook.
Getting the reviews is only the first step. Once you have them, there are a few things that need to happen in order for them to help your SEO. We aggregate all the reviews for your business from any site on the internet into one location. This not only boosts your ranking to search engines but also allows your customers to view all of your reviews in one location without getting buried in the search results.
Monitoring your presence is another huge part of marketing that helps build a connection between you and your customers. Through real-time review monitoring, we respond to reviews immediately in order to avoid any potentially harmful situations and keep positive customers happy.
You could potentially be missing out on a number of customers due to your online ratings. Give us a call and we’ll perform a free brand audit so that you know exactly what the status of your online reputation is. Take advantage of your reviews and talk to us today! Call: 866-991-5929